Privacy Policy
This privacy policy explains how TradeLead collects, uses and shares personal data for our UK lead generation service. We are committed to protecting your privacy and complying with the UK GDPR.
What we collect
When you request quotes or contact us we may collect:
- Name
- Email address
- Phone number
- Postcode
- Details of the job (description, urgency, property type)
- Uploaded files such as photos or videos to help describe the job
Why we collect it
We use this information to match your job with suitable local tradesmen, facilitate communication and provide the service you requested. We may also use contact details to follow up about your enquiry or to send relevant service communications where you have consented.
Who we share it with
We only share personal data with tradesmen who are matched to your job so they can provide a quote. We do not sell your data to third parties for marketing. We may share data with service providers who help us operate the service (payment processors, hosting, email providers) under contract and only as necessary.
Data retention
We retain lead data for as long as necessary to provide the service and to comply with legal obligations. Typically this means we keep enquiry data for up to 3 years unless you request deletion sooner.
Cookies
We use cookies and similar technologies to operate the site, remember preferences and collect analytics. You can control cookies via your browser settings. Cookies used include session cookies, authentication cookies and analytics cookies.
Your rights
Under the UK GDPR you have the right to access the personal data we hold about you, request correction, request deletion, restrict processing, object to processing, and request data portability where applicable. To exercise any of these rights contact us using the details below. We will respond within one month, or longer where permitted by law.
Contact for data requests
If you have questions about this policy or wish to make a data request, contact: support@tradelead.org
Last updated: March 2026